Sussex Police are reminding residents that the decisions they make when choosing how to report a crime could be the difference between saving a life or not.
It is vital phone lines are kept clear for people who need to contact police during a genuine emergency and need assistance urgently.
But it is not just for emergencies where it is important that the phone lines are kept clear. Some of the most vulnerable members of our community, like the elderly who may not have access to the internet, will call us to report non-emergencies.
Please be considerate when choosing how to report a non-emergency with Sussex Police so every resident can access the same levels of good service.
There are many advantages to reporting online which could be more beneficial to you.
Rather than relaying an account of your report to a contact officer, you can submit a comprehensive account which can be done at your leisure.
The force does experience a high volume of calls, particularly to our 101 number, so by reporting online you do not need to spend time waiting in a queue to contact us.
One of the most common misconceptions about reporting online is that reports aren’t seen or triaged by a contact officer. You can be reassured that all reports made online are assessed by a skilled contact officer – the very same people who you would normally speak to if you called 101.
Click report online at www.sussex.police.uk. Stay informed by connecting with us on social media and by signing up to Sussex Alerts visit www.sussexalerts.co.uk.
Call 101 when you don’t require an urgent response. In an emergency always call 999.
Connect with us face-to-face at your nearest police station or contact point. Contact your local policing team for community matters.